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RMA Request Form

NOTE: These procedures should be used only if AMI's Tech Support cannot resolve the problem you are encountering.

Please contact AMI's Tech Support before requesting an RMA. AMI's Tech Support can be Reached at (770) 246-8645.

Please fill in your call ID# if you have already called tech support for faster service.

Tech Support Call ID#:

Shipping Address

First Name:
Last Name:
Company:
Phone:
Email:
Fax:
Street Address:

City:
State/Province:
US residents: Please use the state abrreviation. (e.g. CA)
Zip or Postal Code:
Country:

Product Information

Please select the Action you wish us to take:
Serial Number:
Invoice Number:
Sales Order Number:
Configuration:
Other Items Included:
(Ex. CPU, SCSI Card)
Problem Description:
Requests returned without a problem description will delay the repair and return and crediting of your merchandise.
Special Note: If Product is out of warranty, you will be contacted for billing information. Non-warranty repairs will be billed. Charges are based on a $100.00 minimum fee, plus parts and shipping. Should the repair costs exceed $200.00, you will be notified for prior approval before repairs are complete. Average cost of repair is $150.00.